All info about tickets including the link to download your tickets again can be found at the website of Your Ticket Provider: https://www.yourticketprovider.nl/support

You can also mail info@yourticketprovider.nl directly about the issue or try to download your tickets via this tool: https://www.yourticketprovider.nl/ticketopvragen

Netherlands:

• Eleven Travel

Germany:

• Feierreisen
• Hard Tours

The festival is from 12:00 till 00:00. Doors will stay open till 21:00.

The festival will take place at the Balkenhaven, which is situated on the edge of Amsterdam in Amsterdam Zaanstad.

Navigation address: Symon Spiersweg, Zaandam

Yes, travel to Zaandam Station and from there you can take the shuttle bus which is only 10 minutes. The Shuttle Bus goes every 10 minutes from Zaandam Station at the busses. If you are at the station just follow the busses. Click here for the location of the pickup point.

You can buy your shuttle bus return tickets online in the ticketshop.

There is parking space located at the event. Make sure to buy your tickets online. In case the parking is full there will be enough spaces around the event on a short walking distance.

Navigation address: Symon Spiersweg, Zaandam (follow the signs)

The location is easy to reach by bike from Amsterdam. Use the Hempont if you are coming from the direction of Amsterdam Sloterdijk. The ferry sails 3 times an hour every day between Hempontplein in Amsterdam and Hemkade.

It's is only required to personalize them at the moment you download them, which can be done even on the day of the event. 

However, we don't check names on the tickets. 1 ticket is valid for one person, no matter the name on it. So you can even share an already personalized ticket with another person.

The minimum age is 18+

Don't worry! We have got you covered and will be releasing a list of affordable places to stay during the festival dates. Right here on the website. Hang on!

The doors will open at 12:00 and close at 21:00.

You can buy a maximum of 4 tickets per ticket type per order.

We do not offer any support on ticket sales via these platforms. Please redirect your questions towards the platform you bought your tickets from, as we will not answer to your question.

We only sell via Eventix or travel partners mentioned in this FAQ.

At Supercharged Festival we work with tokens to buy food & drinks. These tokens can be acquired by cash or card. We accept Maestro, Mastercard and Visa.

Send an email to info@outlawevents.nl and we will try our best to answer your question asap.